In Part 1, we talked about the many reasons to buy jewelry online and how to educate yourself. This post focuses on things to look for when buying from an online jewelry retailer:
Customer Service: While shopping online means you don’t have to deal with anyone, you’ll want to be able to get any questions you might have answered. Does the retailer have a customer service option? Is there a telephone number or is it only available through chat or email? What are the hours customer service is available?
Shipping Information: If a retailer doesn’t ship expensive items via FedEx or other insured carrier, run, run away fast. You only want to deal with retailers who ship in a secured fashion and insure their shipments for the full value of their products. This is just common sense.
Return Policy: Be sure to read the retailer’s return policy thoroughly. How many […]